Success Stories How IntermixIT is Elevating the IT Experience
At IntermixIT, we are proud to partner with businesses across various industries to deliver proactive IT solutions that secure operations, enhance productivity, and ensure compliance with industry standards. Our tailored services, built around the principles of data security, business continuity, and seamless technology integration, help businesses avoid the pitfalls of “bad IT.” Below are just a few examples of how we’ve made a difference.
CASE STUDY:
Handler, Henning & Rosenberg
Industry: Legal Services
Challenge: HHR Law Firm needed to upgrade its IT infrastructure to improve data security and meet industry-specific compliance requirements. They also wanted to streamline document management and ensure their systems remained operational 24/7.
Solution: IntermixIT implemented a comprehensive cybersecurity plan and optimized cloud infrastructure. We also introduced secure document management solutions that enhanced productivity and reduced the risk of data breaches.
Results: HHR Law Firm now benefits from uninterrupted operations, robust data protection, and compliance with legal standards. With IntermixIT’s 24/7 monitoring and support, they can focus on serving clients without worrying about IT challenges.
Ready to Take Control of Your IT? Let’s Make IT Happen.
CASE STUDY:
Derry Township Municipal Authority
Industry: Municipalities
Challenge: DTMA faced frequent downtime and cybersecurity threats that put critical systems at risk. Their outdated technology infrastructure was not keeping up with the demands of modern operations.
Solution: We revamped DTMA’s entire IT system, improving network reliability, introducing regular vulnerability assessments, and providing 24/7 monitoring and support.
Results: DTMA now enjoys improved system uptime, stronger defense against ransomware and other cyber threats, and peace of mind knowing their systems are secure and compliant with industry regulations. Our proactive management has minimized IT disruptions, allowing DTMA to focus on their essential services.
CASE STUDY:
Gift CPAs
Industry: Accounting
Challenge: Gift CPAs faced slowdowns and inefficiencies during tax season due to a piecemeal IT infrastructure, which hindered their ability to grow and integrate new acquisitions.
Solution: IntermixIT optimized their IT infrastructure by streamlining Remote Desktop Services (RDS), improving virtual machine performance, and implementing robust cybersecurity measures.
Results: Gift CPAs experienced improved system performance, reduced downtime, and cost savings. They also successfully integrated multiple acquisitions while enhancing their cybersecurity to protect sensitive client data.
CASE STUDY:
Warehaus
Industry: Architecture & Engineering
Challenge: Warehaus, an architecture and engineering firm, needed faster turnaround times, higher service levels, and improved IT security, especially for remote workers. Their existing infrastructure lacked two-factor authentication and up-to-date firewalls.
Solution: IntermixIT optimized Warehaus’s IT setup by upgrading their cybersecurity measures, implementing a faster service ticket response system, and providing secure access for remote workers.
Results: Warehaus experienced a 35% reduction in IT costs within the first year, increased employee satisfaction due to smoother operations, and faster resolution of IT issues, all while improving their cybersecurity and system reliability.
CASE STUDY:
Lower Swatara Township
Industry: Municipalities
Challenge: Lower Swatara Township needed better IT support and cybersecurity, particularly for the police department, which required 24/7 service. Their previous provider lacked the capacity for round-the-clock support, leaving the township vulnerable to downtime and cyberattacks.
Solution: IntermixIT provided continuous 24/7 support and enhanced cybersecurity measures, including a network backup and recovery plan. They also implemented regular staff training and phishing exercises to keep the team alert and informed.
Results: The township now has improved IT reliability, quicker issue resolution, and stronger cybersecurity. Their police department benefits from round-the-clock support, and the township has peace of mind knowing their systems are protected against future cyber threats.
CASE STUDY:
Homeland Center & Homeland at Home
Industry: Senior Care and Health Services
Challenge: Homeland Center faced growing IT demands as their senior care services expanded. They needed robust support to manage technology, ensure data security, and handle daily IT concerns.
Solution: IntermixIT provided continuous IT support, implemented multi-factor authentication, and introduced tools like QuickPass for password management. They also conducted regular phishing simulations and provided 24/7 assistance.
Results: Homeland Center experienced enhanced efficiency, improved data security, and peace of mind. The partnership continues to evolve, with IntermixIT supporting future technological needs like AI integration in healthcare.
CASE STUDY:
Vytal Options (PA Options for Wellness)
Industry: Medical Marijuana
Challenge: Rapid growth and stringent security requirements overwhelmed PA Options for Wellness’ existing IT setup. Their previous IT provider could not scale quickly enough to meet the needs of their expanding team and multiple dispensary locations.
Solution: IntermixIT provided comprehensive IT support, including on-site assistance for grand openings, custom backup solutions to prevent downtime, and robust cybersecurity measures to protect sensitive patient data.
Results: PA Options for Wellness now operates with greater efficiency, zero internet downtime, and improved data security. IntermixIT’s proactive approach has helped the company maintain seamless operations even during major events, earning the trust of the leadership team.
Ready to Take Control of Your IT? Let’s Make IT Happen.
CASE STUDY:
RestoreCore
Industry: Construction/Restoration
Challenge: As RestoreCore expanded across multiple locations, their in-house IT became insufficient to meet the growing demands of their operations. The company needed a more sophisticated IT solution to ensure system reliability, particularly during disaster recovery efforts when downtime could have severe consequences.
Solution: IntermixIT took over the management of RestoreCore’s IT, providing advanced cybersecurity measures, transitioning the company from internal servers to cloud architecture, and ensuring quick response times for any IT issues.
Results: RestoreCore now operates with greater stability, faster response times during critical moments, and improved cybersecurity, allowing them to focus on delivering restoration services without worrying about system failures.
CASE STUDY:
Schein Ernst Mishra Eye
Industry: Ophthalmology
Challenge: After their in-house IT manager retired, Schein Ernst Mishra Eye needed a new IT provider to ensure HIPAA compliance and upgrade their outdated technology, which left them vulnerable to data breaches.
Solution: IntermixIT stepped in to upgrade their equipment, implement new software, and ensure the practice was fully HIPAA compliant. They also streamlined the IT ticketing process for better staff support.
Results: The ophthalmology practice is now on the cutting edge of technology, fully compliant with healthcare regulations, and benefits from a more efficient IT system that keeps patient data secure and the staff happy.
Your IT Roadmap Starts Here
Ready to see what seamless IT support looks like?
Download “Your IT Roadmap To Success” and learn how IntermixIT can guide you Your IT Roadmap Starts Herethrough every step to a more productive and secure IT environment.