We Drive IT Success
IT Support That Delivers Measurable Results
While other managed IT services providers focus on completing tickets with their IT support, we take a metrics-driven approach that delivers greater transparency into your IT operation. Â
We focus on data, not conjecture, to review and address ticket resolutions, application availability, cost reductions, utilization, user experience, and much more. That focus on tangible factors delivers measurable results to accelerate your business growth.Â
We do all this for one guaranteed, fixed cost. Plus, our IT support includes projects, so there are no surprises with your monthly invoice. We also offer flexible solutions designed to work within client budgets, while still delivering world-class services.
Our 98% customer satisfaction rating stems from our commitment to delivering an exceptional customer experience. It’s also why Channel Futures routinely recognizes IntermixIT as a world-class managed IT services provider.
Let us drive your IT success.
Get Fast, Dependable IT Support
Average Response
< 15 Minutes
There's nothing worse than waiting around for a technician to get back to you about a pressing issue. That's why we focus on rapid response times for our clients.
Technician Engagement
< 1 Hour
It's not enough to respond quickly—our technicians are ready to begin working on client support issues within an hour of receiving it
Ticket Resolution
< 3 Hours
We take pride in solving our clients issues quickly—the average time it takes to close a support ticket for our clients is less than three hours
Our formula for IT support is simple.
Average Response in 15 Minutes
Staff Engagement in Less Than 1 Hour
Ticket Resolution in Less Than 3 Hours
Unlimited IT Support, Even Projects
No Extra Cost for Off-Hour Support
Flexible IT solutions. Superior customer experience.
MANAGED IT SERVICES
Managed IT Services
Our award-winning CompleteIT managed IT services package offers comprehensive coverage that makes your life easy. Just think of it as having your very own IT department. Our remote and onsite IT support solves all your technical issues. A virtual CIO (Chief Information Officer) guides you with IT strategy and new technology initiatives.Â
- 24x7 support both onsite and offsite
- Special projects
- Documentation
- Multi-layered IT security
- Data backup
- Business continuity plan
- Dark web monitoring
- Cybersecurity awareness training
Cybersecurity Services
Data is the new currency of the digital transformation era making your sensitive business and customer data a prime target for a malicious data breach. Small to mid-sized companies are a primary target.
Remote workforces present an additional opportunity for cybercriminals. Our cybersecurity company guards your data by using multiple layers of protection designed to thwart even the most sophisticated cyber-attack.
- Malware
- Phishing
- Man-in-the-Middle (MitM) Attacks
- SQL Injection
CYBERSECURITY SERVICES
CLOUD SERVICES
Cloud Services
Businesses are moving to cloud services for security and data protection, data modernization, cost, and performance. 82% of companies cite cost savings by moving to cloud computing. Your business can capitalize on the cloud by:
- Enabling data access from anywhere via desktop virtualization
- Enhancing security and disaster recovery
- Improving flexibility
- Reducing software costs and installation
- Cloud services are always up to date with the latest hardware and software
- Rapid deployment with solutions in one day vs. weeks for on-prem
VoIP Service
For most, business operations have expanded well beyond a traditional office. Staff now work remotely. Sales teams need to stay connected between appointments. A VoIP phone system can future-proof your business communication platform by scaling as you grow—no matter where business takes place. As a VoIP provider near you, we deliver distinct advantages:
- Average business savings are between 30% to 50%
- Add or subtract lines with ease for greater scalability
- VoIP service supports remote working trends much greater than landlines
- Eliminate setup costs vs. an on-premise phone system
- Call forwarding is a snap
- Conference calls are easy, even video conferencing
VOIP SERVICE
Stressed by the Idea of Moving to Another IT Company?
Don't let a little fear get in the way of getting the IT support you need to take your business to the next level.
We have a documented process that eliminates the worries.
We'll create an action, talk to your current provider, create documentation, and make sure everything is backed up to revert quickly in the event any issues arise.
All you'll see is improved performance and greater IT success. If you're looking for better IT solutions, give us a call.
Cybercriminals Can Penetrate 93% of Company Networks
Learn How They Can Access Yours
Get a FREE risk assessment. It uncovers sensitive data in your network exposed to hackers. It also identifies a host of other potential concerns like patch management issues, missing malware defenses, weak password policies, and more.
Join us for an online event!
LIVE HACKING DEMONSTRATION
Wednesday, May 5, 2021
2:00 – 3:00PM EST
Regardless of what you may think, your data isn’t 100% secure. Hackers are experts at what they do and can find ways to access your network.
To see what we mean, register for our live hacking demonstration! It promises to be an eye-opener.