Keep Public Services Running
Without Losing Sleep Over IT

Municipalities run on technology that residents never see until it stops: police and emergency dispatch, public meeting recordings and livestreams, utility billing, tax collection, and public records.

Dedicated IT support keeps those systems secure, available, and compliant so staff can serve the community without interruption. Most townships and boroughs cannot justify a full internal IT department, so partnering with an IT provider is how they get enterprise-grade reliability and security at a predictable cost.

Cost depends on the number of staff and departments, the systems you run, and the level of security and compliance your municipality needs.

Rather than one-size-fits-all packages, IntermixIT builds an agreement around your operations and your budget cycle. During your Discovery Session we review your environment, answer your questions, and recommend a plan with clear, predictable pricing you can take to the board or council.

Yes. Many municipalities lean on a borough secretary, township manager, or a single in-house technician for day-to-day technology.

Our co-managed IT services add after-hours coverage, cybersecurity depth, Microsoft 365 management, and project capacity without replacing the people your staff already know. Everyone who supports you is an IntermixIT employee, people who work with your systems every day.

Our average response time is 15 minutes, and most issues are resolved remotely.

Around-the-clock monitoring and support matter most for public safety systems, where a problem at 2 a.m. cannot wait until the next business day. When hands-on help is needed, technicians dispatch onsite across Harrisburg and Central Pennsylvania.

Yes. IntermixIT helps municipalities meet cyber insurance requirements and align with security standards through layered controls, multifactor authentication, documentation, and evidence gathering.

We also help protect and retain the records behind Right-to-Know requests with access controls, secure storage, and dependable backups, so responding to a request does not put sensitive data at risk.

Day-to-day support, security, monitoring, and maintenance are all included. Larger one-time efforts are scoped separately as projects.

New-building cabling, major infrastructure replacements, camera or council-chamber AV installs, and large migrations are quoted as defined projects with clear pricing approved before work begins, so there are never surprise invoices between budget cycles.

Switching is easier than most municipal offices expect, and we manage the transition for you.

Our structured onboarding documents your environment, secures your accounts, and transfers knowledge from your prior provider with minimal disruption to departments and residents. We work with your procurement timeline and budget calendar, and most clients are fully transitioned within the first several weeks.

Yes. We support the systems that keep departments running: police and dispatch connectivity, public works and utility billing, and the audio, video, and livestream technology that public meetings depend on.

The goal is simple: the technology behind a township day should be effective, secure, and scalable, and it should work without anyone having to think about it.