Your IT Team, Stronger
Without Adding Headcount

Co-managed IT services strengthen the internal IT team you already have. Fully managed IT means IntermixIT becomes your complete IT department.

With a co-managed agreement, your team keeps ownership and control while IntermixIT adds coverage, security depth, tools, and project capacity. If your needs change, or you decide to hand IT over entirely, moving between co-managed and fully managed is simple because the partner, tools, and documentation stay the same.

Your team stays in charge. We take direction from your IT lead and work inside your priorities, not around them.

Your staff keeps admin control, institutional knowledge, and the strategic seat at the table. IntermixIT absorbs ticket overflow, after-hours coverage, security monitoring, and the background maintenance that eats their week, and your team gets the same RMM tooling we use. Everything we do is documented and visible to your team.

Pricing depends on the size of your team, the coverage you need, and which responsibilities you want IntermixIT to carry.

Because you keep internal staff, co-managed agreements typically cost less than fully managed IT and far less than hiring additional technicians. During your Discovery Session we review your environment and recommend a plan with clear, predictable monthly pricing.

Our average response time is 15 minutes, and most issues are resolved remotely.

When hands-on help is needed, our technicians, who are all IntermixIT employees, serve businesses throughout Harrisburg, Lancaster, York, Mechanicsburg, Camp Hill, Carlisle, and Central Pennsylvania.

Yes. Continuity coverage is one of the most common reasons businesses add co-managed IT.

When your IT lead is out, leaves, or is buried in a project, IntermixIT keeps support, security, and maintenance running without interruption. Organizations from accounting and law firms to manufacturers, municipalities, and healthcare practices use us as their insurance policy against single-person dependency.

Easier than most IT leaders expect, and we manage the onboarding for you.

Our structured onboarding documents your environment, deploys our tooling alongside what you keep, and agrees on the division of responsibilities with your IT lead. Most teams are fully supported within the first several weeks, with clear communication at every step.

Everything in your agreed scope of coverage, tools, and monitoring is included. Larger one-time efforts are scoped separately as projects.

Major upgrades, office moves, cabling, and large migrations are quoted as defined projects with clear pricing approved before work begins. You and your IT lead always know what is covered by the agreement and what is a project, so there are never surprise invoices.

Yes. We give your internal team the controls, documentation, and evidence the frameworks demand.

IntermixIT helps clients meet requirements for HIPAA, PCI, and cyber insurance questionnaires through layered security controls, documentation, and evidence gathering. Your team stays the point of contact; we supply the depth behind them.