IT Solutions for Local Government & Municipalities

You’ve Got Challenges. We’ve Got Solutions.

Improve Public Interaction with Secure Data Access

IT solutions for government demand an increased focus on digital transformation. After all, the world continues to become increasingly more digitized. As a result, people have come to expect ease of use from businesses in the private sector.

But that focus is shifting to the public sector as well. That’s creating challenges for government at all levels, but particularly the local level.

Apart from an improved consumer experience, local government has to meet the expectation of an increasingly mobile workforce. Workers need to remain in contact independent of their location, for instance.

At all government levels, including local municipalities, boroughs, and townships, the need for effective IT services for government is evident. As a dedicated IT service provider for the government, we understand the unique challenges faced by local government bodies. Limited staff, constrained budgets, and time limitations make it difficult to keep pace with evolving technology trends while managing daily workloads efficiently.

5 Challenges for Local Government

Digital Transformation

As mentioned, citizens expect greater access to data. Increasing its availability and implementing APIs for internal use and public consumption are top priorities.

Your IT department has to keep pace with technology changes like the Internet of Things (IoT), wearables, data analytics, and much more.

Cybersecurity

As a gatekeeper for voter records, tax information, social security numbers, and infrastructure information access information, your municipality is a focal point for cyber-attacks. Many cybercriminals view municipalities as low-hanging fruit considering the vast consumer data and often poorly managed security environments.
 
A staggering 53.3% of local government institutions do
not even keep track of their cyberattacks. And if you suffer a breach, the costs can be staggering: 
 
  • The average cybersecurity breach costs states between $665,000 to $40.53 million, with a median cost varying from $60,000 to as high as $1.87 million.
  • The average ransom amount demanded by cybercriminals from 2013-2020 was $835,758.33.
  • 60% of states either have “voluntary” or no cybersecurity training programs at all.
  • 53.2% of attacks in state government are targeted toward cities and local schools across the nation.
 
What can you do? One of the best places to start is recognizing your organization isn’t immune to a cyber-attack. But apart from general awareness of the risks, there are cybersecurity best practices you should follow.

 

Innovation

With day-to-day operations consuming your time, finding time to innovate gets lost. But, doing so is critical to supporting business management, customer relations, change management, and your operations in general.

Technology Advancements

Change is constant. Information technology and applications evolve quickly. Staying on top of those changes, however, can be challenging.

Ongoing training and access to expert resources are needed to learn and remain current.

Limited Budgets

In a study by Granicus, 73% of IT leaders indicated they needed to increase the IT budgets to mitigate technology challenges. Unfortunately, budget allocations typically fell short of requirements. In addition, legacy IT systems are costly to maintain, further exacerbating the issue.

Not surprisingly, cloud solutions have become increasingly important. Cloud services accelerate digital transformation. They're cost-effective, scalable, secure, and more flexible.

Ongoing training and access to expert resources are needed to learn and remain current.

Government IT Solutions for You

Get IT Solutions for Government That Drive Your Success

Limited staff. Limited budgets. Limited time. Keeping current with technology trends while getting daily workloads complete is challenging.

Government IT services play a crucial role in addressing these challenges. Our managed IT services and co-managed IT services are designed to provide the support needed to navigate the complexities of the digital landscape efficiently.

 Get the help you need through our managed IT services or even co-managed IT services.

4 Benefits of Managed IT Services

  • Improve Cybersecurity Services

    Aging infrastructure, legacy IT systems, and a lack of network visibility make your agency susceptible to cyber-attacks. But, managed IT services can deliver an appropriate solution. You can increase your security support and knowledge to keep data safe, for example.

  • Deploy Cloud Services

    Cloud solutions introduce economies of scale as well as agility. In addition, they support migration to an improved digital experience for customers. Plus, data can be made available on any number of devices anytime, anywhere. An MSP can help reduce operating costs while providing scalability to support increasing demand. A managed IT services provider can offer experts to your team to support your migration to the services cloud.

  • Update Your Infrastructure

    Why be constrained by outdated systems and limited IT support? Using managed IT services can fill in the gaps. Improve your infrastructure with an array of services.

  • Ensure Compliance Support

    We ensure that you stay compliant with state and local regulations, such as HIPAA, HITECH, NIST and many other regulatory compliance standards.

Get the Right IT Solution

We know your budget is tight. So, we focus on delivering the right solution to maximize your dollars. As a result, we’ll conduct thorough assessments to understand your current infrastructure and identify areas for improvement.

Our goal is to become an extension of your own IT department. Consequently, we can support you with fully managed IT or a co-managed solution that addresses a specific need.

We deliver IT solutions for government, including municipalities, boroughs, townships, and more. If you’re looking for an IT company near you make sure you get in touch.

Improve your IT Support in Just 13 Minutes

Is Your Limited Budget Holding Your Agency Back from Achieving Your Strategic Goals?

Limited staff. Limited budgets. Limited time—we know how much you’re expected to accomplish with your agency with limited resources. Let IntermixIT help you reach your strategic goals, while keeping your budget in check. When you’re looking for an IT company near you, talk to us about our IT solutions for government.