CASE STUDY:

IntermixIT: Empowering Vytal Options with Seamless IT Solutions, Unmatched Security, and Proactive Support

See how IntermixIT’s proactive IT expertise enabled Vytal Options to thrive in the growing medical marijuana industry.

"IntermixIT has been a game-changer for our business. They helped us navigate rapid growth, implementing secure systems for onboarding new employees and a custom internet backup that’s prevented costly downtime. Their proactive cybersecurity solutions ensure we meet regulatory standards, and their team is always ahead of the curve, making IT one less thing we have to worry about. IntermixIT has truly become a trusted partner in our success."
Chris Hinnershitz
Chief Security and Compliance Officer

The Challenge

Rapid Expansion and IT Overload

Vytal Options, a leading provider in Pennsylvania’s rapidly expanding medical marijuana industry, faced mounting IT challenges as their business scaled at an unprecedented rate. What started as a small, close-knit team quickly ballooned to over 60 employees, overwhelming their existing IT provider who struggled to meet the increasing demands of a larger, more complex operation. The rapid growth, coupled with the highly regulated and security-focused nature of the medical marijuana industry, underscored the urgent need for a more comprehensive and scalable IT solution. Compliance with strict industry regulations, protecting sensitive patient data, and maintaining smooth, uninterrupted operations across multiple dispensary locations became critical priorities. Recognizing the importance of having a robust and reliable IT infrastructure to support their continued expansion, Vytal Options set out to find a trusted partner that could not only manage their current technology needs but also proactively drive their future growth, ensuring long-term success and security.

 

The Solution

Tailored IT Services for Vytal Options' Unique Needs

IntermixIT stepped in with a suite of customized solutions designed to alleviate the growing pains Vytal Options was experiencing. Understanding the unique needs of the medical marijuana industry, IntermixIT tailored their approach to ensure smooth operations while enhancing security and compliance. Here’s how they made a significant difference:

  • Efficient onboarding of more than 50 new employees, ensuring seamless integration into the company’s IT infrastructure.
  • Technology upgrades across multiple dispensary locations, modernizing systems to support both day-to-day operations and long-term scalability.
  • A custom internet backup solution that prevents costly downtime and keeps all locations operational, even when primary connections fail.
  • Comprehensive cybersecurity strategies that not only meet strict regulatory standards but also safeguard sensitive patient data, ensuring compliance and peace of mind.

Why Vytal Options Trusts IntermixIT

From preparing for seamless dispensary openings to ensuring stable internet connections during critical times, IntermixIT’s proactive approach has kept Vytal Options ahead of the curve:

  • Smooth Dispensary Openings

    Weeks of planning and on-site support ensured that every grand opening went off without a hitch.

  • Custom Internet Backup

    When other dispensaries experienced outages, Vytal Options stayed operational thanks to IntermixIT’s reliable backup solutions.

  • Fast and Proactive Support

    With tailored IT strategies and quick responses, IntermixIT handles issues before they impact operations.

“Our business transformed with IntermixIT,” says Chris Hinnershitz. “Their proactive support and dedication to our success mean we can focus on growing the business without worrying about IT.”

Ongoing Partnership

The Long-Term IT Partner

Vytal Options trusts IntermixIT to provide ongoing IT support that helps them navigate the ever-evolving medical marijuana industry. The strong alignment of values and commitment to community impact make this partnership more than just a business relationship.

We extend our gratitude to Vytal Options for allowing us to showcase our successful partnership and highlight the impact of our services on their business. It’s been a privilege to support their growth and ensure their IT infrastructure remains secure and compliant. For more information about Vytal Options, visit their website at PAOFW.com

Need reliable IT solutions that scale with your business?

Contact us today to learn how IntermixIT can help you achieve the same results as Vytal Options.