When Zachary Border became Township Manager for Lower Swatara Township, it became clear that the township’s IT infrastructure was not equipped to handle the demands of a growing community. With 31 employees delivering essential services to nearly 10,000 residents, every department—from public works to administration—relied heavily on technology for smooth and efficient operations. However, the township’s outdated IT systems were hindering progress and putting critical services at risk.
Zachary recognized that to meet the expanding community’s needs, Lower Swatara required a reliable IT partner to maintain day-to-day operations while providing the security and scalability necessary for future growth. The need for 24/7 IT support was particularly urgent for the police department, where even the slightest downtime could have serious consequences. Public safety was on the line, making it essential to find an IT provider that could guarantee proactive and continuous service, ensuring the township could function without disruption.
IntermixIT stepped in with a customized IT strategy to address Lower Swatara Township’s specific needs. Here’s how they made an impact:
24/7 IT Support: Ensuring no downtime, especially for critical departments like the police force.
Advanced Cybersecurity Measures: Implementing robust security protocols, including network backup and recovery plans to safeguard against future cyberattacks.
Proactive IT Management: Quarterly reviews with Zachary to discuss priorities, budgeting, and project updates, ensuring technology aligns with the township’s goals.
Employee Cybersecurity Training: Providing ongoing phishing exercises and training to keep staff informed and vigilant.
When Zachary Border became Township Manager for Lower Swatara Township, it became clear that the township’s IT infrastructure was not equipped to handle the demands of a growing community. With 31 employees delivering essential services to nearly 10,000 residents, every department—from public works to administration—relied heavily on technology for smooth and efficient operations. However, the township’s outdated IT systems were hindering progress and putting critical services at risk.
Zachary recognized that to meet the expanding community’s needs, Lower Swatara required a reliable IT partner to maintain day-to-day operations while providing the security and scalability necessary for future growth. The need for 24/7 IT support was particularly urgent for the police department, where even the slightest downtime could have serious consequences. Public safety was on the line, making it essential to find an IT provider that could guarantee proactive and continuous service, ensuring the township could function without disruption.
IntermixIT stepped in with a customized IT strategy to address Lower Swatara Township’s specific needs. Here’s how they made an impact:
24/7 IT Support: Ensuring no downtime, especially for critical departments like the police force.
Advanced Cybersecurity Measures: Implementing robust security protocols, including network backup and recovery plans to safeguard against future cyberattacks.
Proactive IT Management: Quarterly reviews with Zachary to discuss priorities, budgeting, and project updates, ensuring technology aligns with the township’s goals.
Employee Cybersecurity Training: Providing ongoing phishing exercises and training to keep staff informed and vigilant.
Reliable 24/7 support has ensured continuous operations, even during off-hours.
A network backup and recovery plan have provided peace of mind, protecting the township’s systems and resident data.
Zachary and his team now benefit from fast issue resolution, proactive technology planning, and ongoing support tailored to their unique needs.
Reliable 24/7 support has ensured continuous operations, even during off-hours.
A network backup and recovery plan have provided peace of mind, protecting the township’s systems and resident data.
Zachary and his team now benefit from fast issue resolution, proactive technology planning, and ongoing support tailored to their unique needs.
As Lower Swatara Township continues to grow and evolve, IntermixIT remains a crucial partner in their success. With scalable IT solutions, continuous monitoring, and proactive support, IntermixIT ensures that the township’s technology infrastructure stays one step ahead of any challenges. Whether it’s safeguarding sensitive data, maintaining seamless operations across departments, or providing 24/7 support to critical services like the police department, IntermixIT is always ready to meet the expanding needs of this vibrant and growing community.
We extend our sincere thanks to Lower Swatara Township for allowing us to showcase our successful partnership and highlight how our IT services have supported their growing community. It’s been a privilege to work alongside Township Manager Zachary Border and his team to ensure their technology infrastructure is secure, scalable, and ready to meet the demands of their residents. We’re proud to be part of their continued success and growth.
For more information about Lower Swatara Township, visit their website at www.lowerswatara.org.
As Lower Swatara Township continues to grow and evolve, IntermixIT remains a crucial partner in their success. With scalable IT solutions, continuous monitoring, and proactive support, IntermixIT ensures that the township’s technology infrastructure stays one step ahead of any challenges. Whether it’s safeguarding sensitive data, maintaining seamless operations across departments, or providing 24/7 support to critical services like the police department, IntermixIT is always ready to meet the expanding needs of this vibrant and growing community.
We extend our sincere thanks to Lower Swatara Township for allowing us to showcase our successful partnership and highlight how our IT services have supported their growing community. It’s been a privilege to work alongside Township Manager Zachary Border and his team to ensure their technology infrastructure is secure, scalable, and ready to meet the demands of their residents. We’re proud to be part of their continued success and growth.
For more information about Lower Swatara Township, visit their website at www.lowerswatara.org.