Frequently Asked Questions
Welcome to our FAQ page! Here, we address common questions about our IT services and cybersecurity solutions. Whether you’re interested in learning about our managed IT services, data backup solutions, or how we can assist in protecting your business from cyber threats, you’ll find the information you need.
If you have further questions or require personalized assistance, please don’t hesitate to contact our team.
What Types Of Businesses Do You Serve?
Our clientele span a wide array of industries. Our primary focus, however, revolves around serving Professional Services sectors such as Legal, Accounting, Architecture, Engineering, Manufacturing, and Local Government.
What Are The Costs For Your Services?
The pricing varies based on the size and industry of your business. We offer a flat monthly fee tailored to the specific services you require. On average, our prices typically range between $150 and $250 per user, assuming a 1:1 technology ratio
Are You Available 24x7?
Absolutely. We understand that not all businesses adhere to a 9-5 schedule. Therefore, all our support services are accessible around the clock. Since hackers don't take breaks, neither do we!
Can You Guarantee We Won't Get Hacked?
While we implement robust cybersecurity measures, it's impossible to guarantee complete immunity from hacking. However, our proactive approach and comprehensive security solutions significantly reduce the risk and enable us to address emerging threats promptly.
Where Is Your Main Office?
Our main office is located at:
4309 Linglestown Rd, Ste 206 Harrisburg, PA 17112
Will You Work With My Current MSP To Switch?
Absolutely. We prefer to establish direct communication with your current MSP as part of your onboarding process. Once introductions are made, we'll seamlessly take it from there.
Do You Outsource Any Of Your Employees?
No, we do not. All employees are full-time direct employees of IntermixIT.
Will There Be An Overlap Of Services?
Typically, yes. Many clients opt for an overlap of services lasting approximately one month to ensure a seamless transition.
How Long Have You Been In Business?
We have been serving businesses since 2007.
Is There Any Obligation If We Do An Assessment?
Absolutely not. There is never any obligation to make a purchase.
What Sets IntermixIT Apart From Other IT Service Providers?
At IntermixIT, we’re committed to elevating your IT experience. Our team focuses on proactive solutions that protect your business from IT failures and security threats. We also pride ourselves on quick response times, clear communication without the technical jargon, and transparent pricing with no hidden fees. We’re your partner in ensuring your technology runs smoothly, efficiently, and securely.