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CASE STUDY:

IntermixIT: Elevating Warehaus with Secure, Efficient, and Scalable IT Solutions While Cutting Costs by 35%

See how IntermixIT helped Warehaus, an award-winning architecture and engineering firm, reduce IT expenses while boosting service levels and efficiency.

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"IntermixIT has truly exceeded every expectation we had. Not only have we saved 35% on our IT costs, but the level of service and support we receive has dramatically improved. Their team responds to our needs faster than ever, ensuring we experience minimal downtime, and their proactive approach has modernized our infrastructure in ways we didn’t anticipate. Our systems are more secure, efficient, and scalable, allowing our team to focus on delivering top-tier projects without worrying about IT issues."
Tim Workinger
CFO

The Challenge

Needing Fast IT Turnaround and Reliable Support for Remote Workers

Warehaus, an award-winning architecture, engineering, and design firm based in York, PA, serves clients across eight states. With remote workers and the need to access large design files from anywhere, Warehaus needed a trusted IT partner to provide secure, reliable, and fast service. Tim Workinger, CFO of Warehaus, knew that a high level of IT support was essential for keeping their operations running smoothly and efficiently. The firm had previously experienced slow response times and dated systems, leading to costly downtime during critical projects.

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The Solution

A Comprehensive IT Strategy to Meet Warehaus’ Needs

IntermixIT provided Warehaus with a customized IT solution that addressed their need for faster service, cost savings, and security enhancements. Here’s how IntermixIT transformed Warehaus’ IT infrastructure:

  • Faster Response Times: Service tickets are addressed within three hours, ensuring that Warehaus experiences minimal downtime, critical for client-billed projects.
  • Significant Cost Savings: Warehaus saved 35% in IT expenses within the first year while receiving higher levels of service and support.
  • Enhanced Security: IntermixIT implemented two-factor authentication and strengthened firewalls, protecting Warehaus from potential cybersecurity threats.
  • Up-to-Date IT Systems: IntermixIT modernized Warehaus’ IT assets, ensuring their infrastructure could support growth and remote work seamlessly.

Saving Money and Improving Employee Satisfaction

With IntermixIT’s proactive IT management, Warehaus has enjoyed faster turnaround times on IT issues, reduced downtime, and improved operational efficiency. By upgrading systems and implementing stronger security measures, IntermixIT has helped Warehaus focus on what they do best—designing and engineering cutting-edge projects.

  • 35% Cost Reduction

    IntermixIT’s tailored approach saved Warehaus a significant amount in IT costs, providing a better service at a lower cost.

  • Happier Employees

    With IT running smoothly, Warehaus employees no longer worry about downtime or technical issues, allowing them to focus on their work.

  • Secure, Future-Ready IT

    IntermixIT’s forward-thinking IT strategy has prepared Warehaus for continued growth and remote work, with enhanced security and scalable systems in place.

“You should rely on your vendors for their expertise so you can focus on your own,” says Tim Workinger, CFO of Warehaus. “IntermixIT meets and exceeds every expectation we had.”

Ongoing Partnership

Reliable IT Solutions for Long-Term Success

As Warehaus continues to grow, IntermixIT remains a trusted partner, delivering reliable, secure IT solutions that ensure the firm’s systems stay up to date and efficient. With ongoing support, IntermixIT provides peace of mind so Warehaus can focus on delivering top-tier services to their clients.

We extend our gratitude to Warehaus for allowing us to showcase our partnership and the positive impact of our IT services on their business. It’s been a privilege to support their team in optimizing IT infrastructure, enhancing security, and helping them achieve significant cost savings.

For more information about Warehaus, visit their website at Warehausae.com.

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