Managed Detection & Response
Someone Is Always Watching.
Someone Is Always Watching.
Make Sure It’s Us.
Security tools generate thousands of events. MDR is the discipline of watching them continuously, investigating the ones that matter, and containing real threats in minutes, with IntermixIT leading the response.
- Watch every alert with continuous monitoring
- Contain real threats in minutes, not mornings
- Hunt for what automated tools quietly miss
- Get answers from a local team you can call
Alerts Without Action Are Just Noise
Every breached business had alerts. What they lacked was someone reading them, deciding fast, and acting faster. Between the first alert and someone acting on it, one machine becomes many. Detection is a product. Response is a practice.
Included with every Cybersecurity agreementContinuous Monitoring & Triage
Watch security events around the clock and separate the thousands of harmless ones from the one that is not.
Rapid Containment & Response
Contain confirmed threats in minutes: isolate devices, lock accounts, and stop the spread before damage lands.
Proactive Threat Hunting
Go looking for trouble instead of waiting for it, hunting the quiet signals automated tools score too low.
Endpoint Isolation
Sever an infected device from your network in seconds through managed endpoint protection.
Learn more →Email Threat Response
Trace, purge, and block the phishing campaigns that slip past filters, paired with a trained team.
Learn more →Recovery Readiness
When the worst happens anyway, a tested continuity plan turns a crisis into a bad afternoon.
Learn more →
Everything Included
What Is Managed Detection & Response?
MDR pairs continuous detection technology with a human team that investigates, decides, and acts. The tools never sleep, and the people who respond know your environment by name.
Detection and response are included with every IntermixIT Cybersecurity agreement. When something real happens, our team leads the response.
Watch
- Continuous Alert Monitoring
- Event Triage & Scoring
- Escalation Playbooks
- After-Hours Coverage
Investigate
- Human Alert Investigation
- Proactive Threat Hunting
- Root-Cause Analysis
- Incident Timelines
Respond
- Rapid Containment
- Device Isolation
- Account Lockdown
- Guided Recovery
Report
- Plain-English Incident Reports
- Monthly Threat Summaries
- Insurance Evidence
- Executive Briefings
1700+Devices Watched
130+Threats Stopped Monthly
15 minAvg. Response Time
24/7Detection Coverage
Signature: From Noise to Signal
Thousands of Events.
Thousands of Events.
One Real Threat. Zero Damage.
This is the funnel your security data flows through every month. Machines filter the flood, people investigate the residue, and by the time it reaches you, it is a one-paragraph summary of a problem that already got handled.
Triage never stops24/7Eyes on Alerts
MinutesTo Contain
0Alerts Ignored
Monthly Triage Funnel
30 Days
Sample Data
Security events collectedEvery log, sign-in, and process across the fleet
0
Alerts raised for reviewMachines filter out the routine
0
Investigated by a humanReal eyes on everything that scores high
0
Real threats containedIsolated and resolved in minutes
0
Times your business noticedThe whole point
0
Sample data, illustrative of a typical month across a managed fleet. Your monthly summary shows your real numbers.
A True Central Pennsylvania Story
A Disaster Recovery Company
A Disaster Recovery Company
Can’t Have Disasters.
This Central Pennsylvania disaster restoration company runs toward emergencies for a living. When their own systems blink, minutes matter, and someone is already on it.
Case Study · Central Pennsylvania
When something does happen, they are highly responsive.Founder & CEO, Disaster Restoration Company Read the Full Success Story →
Minutes Matter
Response measured in minutes for a business that cannot wait.
Watched Around the Clock
Monitoring that never assumes business hours.
Contained Before It Spreads
Threats stopped at one device instead of the whole fleet.
Answers, Not Jargon
Incident summaries a CEO can read in one minute.
Why IntermixIT
Detection Is a Product. Response Is a Practice.
Anyone can sell you an alerting tool. Since 2007, IntermixIT has built the practice around it: playbooks, escalation, investigation, and a local team that leads the response when detection finds something real. It is the active layer of our layered cybersecurity, the part of defense in depth that actually answers the phone.
We also stay honest about what response means. Containment happens in minutes because endpoint isolation is automatic, and recovery is calm because the continuity plan was tested before it was needed. MDR is the connective tissue between those layers.
Have internal IT? In a co-managed arrangement your team keeps ownership while we carry the after-hours load and the investigation depth. Our technicians dispatch across Harrisburg, Lancaster, York, and Central Pennsylvania.
- Continuous Coverage: Detection that never assumes business hours
- Humans in the Loop: Every high-score alert gets real investigation
- Minutes to Contain: Isolation and lockdown before threats spread
- A Local Team: People who know your environment, not a ticket queue
- Plain-English Reports: Know what happened without a translator
How It Works
Getting Started Is Simple
No pressure and no jargon. Just a clear path to IT that works for your business.
1
15 Minutes
Book Your Intro Call
A short, no-obligation conversation about your goals, your risks, and whether we’re the right fit.
2
Discovery Session
Dive Into Discovery
We take a deeper look at your environment, your risks, and what your business actually needs from technology.
3
Your Roadmap
Get Your Action Plan
We deliver a clear, prioritized Technology Action Plan covering security, support, and budget, built around your business.
FAQ
Managed Detection & Response Questions, Answered
Straight answers about what MDR covers, how response works, and how it fits with the rest of your security.
What is managed detection and response (MDR)?
MDR combines continuous security monitoring with a human team that investigates alerts and responds to real threats: containing, resolving, and documenting them.
The distinction matters because detection without response just produces a record of the breach. MDR exists so that alerts turn into action in minutes.
How is this different from your cybersecurity services page?
Cybersecurity services is the umbrella: prevention, protection, backup, and training layered together. MDR is the active layer inside it, the watching and responding.
If you have an IntermixIT Cybersecurity agreement, MDR is already part of it. This page exists so you can see exactly how that layer works.
How much does MDR cost?
Detection and response are included in every IntermixIT Cybersecurity agreement. There is no separate MDR retainer and no per-incident response fee.
Per-incident pricing creates a terrible incentive: hesitation. We removed it so the decision to respond is never a budget question.
Who actually watches the alerts?
Detection runs continuously through our security platforms, and IntermixIT's team leads the investigation and response, people who know your environment by name.
When something real happens, the person acting on it knows your environment and can reach you directly. That local accountability is the point of working with us.
How fast do you respond to a real threat?
Containment starts in minutes. Device isolation is automatic, and account lockdown and investigation follow immediately, at any hour.
Speed comes from preparation: playbooks written in advance, isolation that does not wait for a human, and escalation paths your team has agreed to before anything happens.
Do you work with our internal IT team?
Yes. Co-managed MDR is common: your team keeps day-to-day control and gets a partner for after-hours coverage, investigations, and second opinions.
Nobody's internal IT lead wants to be the only person who can answer a 2 AM alert forever. This is how they stop being that person.
Will MDR satisfy our cyber insurance requirements?
Yes for the monitoring, logging, and incident-response requirements on most current questionnaires, and we provide the documentation to prove it.
Insurers now ask not just whether you detect threats, but who responds and how fast. Having a named partner with documented playbooks is exactly what they want to see.
What is not included in MDR?
MDR watches and responds. It does not replace the preventive layers: endpoint protection, backup, email filtering, and user training are their own disciplines.
A complete posture needs all of them, which is why our Cybersecurity agreements bundle the layers instead of selling response as a heroic standalone product.
Let’s Turn Your IT Into a Business Advantage
See how IntermixIT helps organizations eliminate risk, improve security, and scale with confidence.