IT Support That Delivers Measurable Results
While other MSPs focus on completing tickets with their IT support, we take a metrics-driven approach that delivers greater transparency into your IT operation.
We focus on data, not conjecture, to review and address ticket resolutions, application availability, cost reductions, utilization, user experience, and much more. That focus on tangible factors delivers measurable results to accelerate your business growth.
We do all this for one guaranteed, fixed cost. Plus, we include projects, so there are no surprises with your monthly invoice. We also offer flexible solutions designed to work within client budgets, while still delivering world-class services.
Our 98% customer satisfaction rating stems from our commitment to delivering an exceptional customer experience. It’s also why Channel Futures routinely recognizes IntermixIT as a world-class MSP.
Let us drive your IT success.
Get Fast, Dependable Support
< 15 Minutes
There's nothing worse than waiting around for a technician to get back to you about a pressing issue. That's why we focus on rapid response times for our clients.
< 1 Hour
It's not enough to respond quickly—our technicians are ready to begin working on client support issues within an hour of receiving it
< 3 Hours
We take pride in solving our clients issues quickly—the average time it takes to close a support ticket for our clients is less than three hours
IT Industry Insights
Our formula for IT support is simple.
Average Response in 15 Minutes
Staff Engagement in Less Than 1 Hour
Ticket Resolution in Less Than 3 Hours
Unlimited IT Support, Even Projects
No Extra Cost for Off-Hour Support
Flexible IT solutions. Superior customer experience.
MANAGED IT SERVICES
Managed IT Services
Our award-winning CompleteIT managed IT support package offers comprehensive coverage that makes your life easy. Just think of it as having your very own IT department. Our remote and onsite IT support solves all your technical issues. A virtual CIO (Chief Information Officer) guides you with IT strategy and new technology initiatives.
Data is the new currency of the digital transformation era making your sensitive business and customer data a prime target for a malicious data breach. Small to mid-sized companies are a primary target.
Remote workforces present an additional opportunity for cybercriminals. Our cybersecurity company guards your data by using multiple layers of protection designed to thwart even the most sophisticated cyber-attack.
Businesses are moving to the cloud for security and data protection, data modernization, cost, and performance. 82% of companies cite cost savings by moving to cloud computing. Your business can capitalize on the cloud by:
For most, business operations have expanded well beyond a traditional office. Staff now work remotely. Sales teams need to stay connected between appointments. A VoIP phone system can future-proof your business communication platform by scaling as you grow—no matter where business takes place. As a VoIP provider, we deliver distinct advantages:
Stressed by the Idea of Moving to Another IT Company?
Don't let a little fear get in the way of getting the IT support you need to take your business to the next level.
We have a documented process that eliminates the worries.
We'll create an action, talk to your current provider, create documentation, and make sure everything is backed up to revert quickly in the event any issues arise.
All you'll see is improved performance and greater IT success. If you're looking for an IT company near you, give us a call.
91% of cybersecurity breaches start with a phishing scam.
How susceptible is your industry to one?
Download the free report, Phishing By Industry 2020.
Join us for an online event!
LIVE HACKING DEMONSTRATION
Wednesday, May 5, 2021
2:00 – 3:00PM EST
Regardless of what you may think, your data isn’t 100% secure. Hackers are experts at what they do and can find ways to access your network.
To see what we mean, register for our live hacking demonstration! It promises to be an eye-opener.