We Drive IT Success

Accelerate your business growth by eliminating technology hurdles.

IT Support That Delivers Measurable Results

While other managed IT services providers focus on completing tickets with their IT support, we take a metrics-driven approach that delivers greater transparency into your IT operation.  

We focus on data, not conjecture, to review and address ticket resolutions, application availability, cost reductions, utilization, user experience, and much more. That focus on tangible factors delivers measurable results to accelerate your business growth. 

We do all this for one guaranteed, fixed cost. Plus, our IT support includes projects, so there are no surprises with your monthly invoice. We also offer flexible solutions designed to work within client budgets, while still delivering world-class services.

Our 98% customer satisfaction rating stems from our commitment to delivering an exceptional customer experience. It’s also why Channel Futures routinely recognizes IntermixIT as a world-class managed IT services provider.

Let us drive your IT success.

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We pay a flat rate and they respond within four hours for a general response—they respond quicker than that if we need them to.  And that's really the key... the response time.

When you don't have a fulltime IT director on staff and folks have issues—they can't move on with their day until their issue is fixed. And IntermixIT provides that to us. 

Kirk Demyan

VP & CFO, The Foundation of Enhancing Communities

Get Fast, Dependable IT Support

Average Response

< 15 Minutes

There's nothing worse than waiting around for a technician to get back to you about a pressing issue. That's why we focus on rapid response times for our clients.

Technician Engagement

< 1 Hour

It's not enough to respond quickly—our technicians are ready to begin working on client support issues within an hour of receiving it

Ticket Resolution

< 3 Hours

We take pride in solving our clients issues quickly—the average time it takes to close a support ticket for our clients is less than three hours

Our formula for IT support is simple.

15
Average Response in 15 Minutes
<1
Staff Engagement in Less Than 1 Hour
<3
Ticket Resolution in Less Than 3 Hours
Unlimited IT Support, Even Projects
$0
No Extra Cost for Off-Hour Support

Flexible IT solutions. Superior customer experience.

MANAGED IT SERVICES

Managed IT Services

Our award-winning CompleteIT managed IT support package offers comprehensive coverage that makes your life easy. Just think of it as having your very own IT department. Our remote and onsite IT support solves all your technical issues. A virtual CIO (Chief Information Officer) guides you with IT strategy and new technology initiatives. 

Cybersecurity Services

Data is the new currency of the digital transformation era making your sensitive business and customer data a prime target for a malicious data breach. Small to mid-sized companies are a primary target.

Remote workforces present an additional opportunity for cybercriminals. Our cybersecurity company guards your data by using multiple layers of protection designed to thwart even the most sophisticated cyber-attack.

CYBERSECURITY SERVICES

CLOUD SERVICES

Cloud Services

Businesses are moving to the cloud for security and data protection, data modernization, cost, and performance. 82% of companies cite cost savings by moving to cloud computing. Your business can capitalize on the cloud by:

VoIP Service

For most, business operations have expanded well beyond a traditional office. Staff now work remotely. Sales teams need to stay connected between appointments. A VoIP phone system can future-proof your business communication platform by scaling as you grow—no matter where business takes place. As a VoIP provider, we deliver distinct advantages:

VOIP SERVICE

Stressed by the Idea of Moving to Another IT Company?

Don't let a little fear get in the way of getting the IT support you need to take your business to the next level.

We have a documented process that eliminates the worries.

We'll create an action, talk to your current provider, create documentation, and make sure everything is backed up to revert quickly in the event any issues arise.

All you'll see is improved performance and greater IT success. If you're looking for an IT company near you, give us a call.

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If I had not mentioned that we had switched IT providers, no one would have noticed other than all of a sudden we had really great IT service … It could not have been smoother.

Amanda Brunish

Director of Outreach & Marketing Humane Society of Harrisburg

91% of cybersecurity breaches start with a phishing scam.

How susceptible is your industry to one?

Download the free report, Phishing By Industry 2020.

Join us for an online event!

LIVE HACKING DEMONSTRATION

Wednesday, May 5, 2021
2:00 – 3:00PM EST

Regardless of what you may think, your data isn’t 100% secure. Hackers are experts at what they do and can find ways to access your network.

To see what we mean, register for our live hacking demonstration! It promises to be an eye-opener.